Last week, Square Enix re-released Final Fantasy 7 on the PC. Not every RPG fan has been able to access the game, though. Today Square Enix apologized and promised that fixes are on the way.
The game's activation keys seem to be the source of most issues. Activating your copy of FF7 should just be a matter of logging into the Square Enix site and then entering the key. However, many users received error messages that say their copy of the game is already registered. Others are reporting generic server errors.
"Resolving this issue is our top priority and we apologise the inconvenience that this has caused. We'll update you when the issue is resolved and if there is any action that you need to take," said Square Enix.
Some gamers haven't received an activation key period. Square says that their servers are being hit with "very strong traffic" by customers. They're trying to fix this issue soon. Frustrated gamers seeking refunds should contact the customer support team through the company's website.
The least lucky group of all, though, are gamers in Australia and New Zealand. Those poor souls can't even buy the game yet. The release date for those territories will be announced soon, though.
The re-released version of FF7 comes with a character booster to help you blast past hard fights, achievements, and cloud saves. The game's being offered at a discount until September 12th.