PlayStation gamers want Sony to improve PSN. They've created a new site called BetterPSN where they list their most-wanted changes.
The website, started by NeoGAF users, has a list of features that users can upvote or downvote. Here are the suggestions with the most votes right now:
The site is supplemented by a Twitter campaign. They recommend that you post using the hashtag #BetterPSN and include Sony's Shuhei Yoshida (@yosp), Adam Boyes (@amboyes) and Toshimasa Aoki (@toshimasa_aoki) on your tweet. The hashtag peaked on July 9th with almost 6,000 tweets according to Topsy.
Sony noticed the campaign but has only given a generic response thus far to GamesBeat:
Feedback from our community is very important to us and helps guide our ongoing commitment toward making PlayStation the best place to play. We encourage users to submit ideas on ways to improve PlayStation products and services here: http://share.blog.us.playstation.com/. We appreciate the dialogue we have with our gamers and have built and improved features based directly on their input.
PlayStation.Blog Share is a Sony-run site that's very similar to BetterPSN.com. Users can submit PSN improvements and vote on them. To date, Sony has implemented 18 of these changes including YouTube and Spotify support for PS4. However, that's only 18 out of 502 suggestions submitted through the site. There's a lot of work that still needs to be done to clean up PSN so I'm not surprised to see gamers create their own site to nudge Sony.
Whether or not another suggestion box like BetterPSN.com will spur Sony to make improvements is unclear. My attitude toward petitions and Twitter campaigns is that they can't hurt, though. You might not get what you want but a noisy fan has a better shot than a quiet one. As long as no one's throwing around death threats, the campaign's should be productive.