Destiny expansion The Dark Below hasn't been a smooth experience for all players. Bungie detailed some of the larger bugs reported since the DLC launched and offered some solutions.
Select PS4 owners noticed that their full game was being recognized as the restricted free trial. This bug should be patched out, though.
"Please check your console messages for instructions. If you’re still encountering obstacles, please know that we are still working on sending messages and resolving issues," Bungie said in their Weekly Update.
PS3 and PS4 owners alike have been unable to access The Dark Below altogether. In some cases, this is because players bought the game and the DLC for different regions. The official solution is to buy another copy of the game in the same region as your PSN account. However, Bungie also says you can use this alternative solution, which may or may not work:
Xbox One players, meanwhile, encountered a bug that forced them to re-download a patch every time they launched Destiny. Bungie is still investigating this problem so it may be fixed in a future patch. In the meantime, though, they suggest the following three workarounds:
"If you are seeing any animal, fruit, or instrument error codes (BEAVER, MARIONBERRY, and BANJO for example), those are Bungie error codes that you should report to our #Help forums," Bungie said.
The Dark Below launched earlier this week on all platforms. The expansion adds a new Raid, Strike, and Story Missions along with Crucible maps.