Something that Microsoft is doing right? Well someone reach in grandma's cookie jar and give them a chocolate chip surprise. It appears Microsoft is getting the hang of this whole thing called “pro-consumerism”... or maybe not. In any case, the team at Redmond are finally starting to see the light and realize that if the customers are angry, it won't work well for you in the long run.

MCV UK is reporting that Major Nelson talked about Microsoft's iteration of the Xbox One's UI in an interview with, also known as the website that represents the country that us Yanks like to call our “cold little backyard”.

During the interview, Larry “Major 'Flip Switcher' Nelson” Hryb stated that...
“When we look back and look at what we’ve done, we want to continue to adapt the system to what gamers want,” … “The team that works on Xbox are gamers themselves. We want to build the system that we use and that we know gamers would enjoy using.

“We’re going to continue to refine the system and make it what the Xbox fans are expecting and what they want. We’re listening to the feedback every single day. I’ve already seen some changes in the operating system internally with what we’re building.”

This is great news for gamers, actually.

Many Xbox One owners took to forums, comment threads and directly contacting Microsoft about fixing the operating system for the Xbox One. What's exactly wrong with it? Well other than being a huge step backward from the Xbox 360, there's a lot that's wrong with it.

In fact, the problems from the OS actually caused some big game websites like Eurogamer to come down hard on Microsoft for having a slow, sometimes unresponsive and generally clunky design that feels more regressive than progressive.

Of course, Hryb had an excuse as to why the Xbox One's operating system is so messy right now, stating...
“If you look back at the Xbox 360’s launch, what it was in 2005 when it launched is completely different from what it is now. It’s fascinating to see the different things that have come along. Things iterated. We didn’t even have things like the party system or the ability to support external storage when we launched the Xbox 360.”

Yeah that's because the original Xbox didn't have those things either, even at the end of its life-span.

When you look back, though, everything that the OG Xbox had the Xbox 360 also had at launch, and then some. Hryb is being completely disingenuous and dishonest about that transition given that the Xbox 360 had features at launch that were not present in the OG Xbox at all, such as playing custom music in any game by using the guide button (viz., you could only play custom soundtracks in some games on the original Xbox), or having memory management control right out of the box.

In short: Even at launch, the Xbox 360 could do everything the OG Xbox could do and then some.

We're not seeing that with the Xbox One and Microsoft is not a new kid on the block. This is their third generation console. I would expect Sony and even Nintendo to screw up something like this (which, surprisingly, they did not) but certainly not the maker of the most widely used operating system in known existence.

This here is one of the reasons Microsoft gets so much hate: they aren't honest.

There was no reason why Microsoft couldn't have iterated from the Xbox 360's latest dashboard, or why they couldn't carry-over many of the beloved features from the previous gen (such as custom soundtracks in-game) or why the new metro dashboard has to be some cumbersome maze to navigate with a controller.

Plain and simple: People paid $500 for an Xbox One expecting a high-end game console, not a low mid-tier PC.

Rumors estimate that the next Xbox One OS update won't just be more user-friendly but it will also bring system optimizations into play, providing Xbox One users with a 10% performance boost.

I'm hoping that the rumors and Hryb's comments are actually true, and that Microsoft will finally wake up and put their head in the game properly. There's no due date on when the patch will drop, but we'll keep you posted on when it does.

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