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Xbox 360 Cloud Saves Back Online, Free Xbox Live Gold Membership Offered

By Pete Haas 2012-12-31 14:02:40 discussion comments
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Microsoft announced today that that cloud saves are once again available on Xbox Live. The feature has been unavailable to many Xbox 360 users for the past few days.

"We want to thank all of our Xbox LIVE members impacted by the Cloud Saved Games service issue for your patience and understanding," said Alex Garden, general manager of Xbox Live, on Major Nelson's blog. "It took longer than we expected to get back to full performance as we needed to ensure the integrity of everyone’s game saves. Whether you couldn’t access your game saves for a couple of hours or a couple of days, we sincerely apologize for the delay and inconvenience."

To compensate Xbox 360 gamers for the inconvenience, Microsoft is giving affected users an additional month of Xbox Live Gold membership. Presumably you need to have enabled cloud saves on your console before the outage to get the bonus month. Garden says they know who was affected and you won't need to call support to get your free month.

The reason for the outage wasn't disclosed. However, Garden says that they're going to conduct a "thorough post morterm" of the incident. They hope to avoid any of these problems in the future.

Cloud saves are exclusively available to Gold members. They allow gamers to keep up to 512MB of save files on Microsoft's servers and access them on multiple Xbox 360's. You just need to be signed into your Live account to use these saves.
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