Warner Bros has suspended the sales of Batman: Arkham Knight for PC following widespread reports that the game was unplayable on the platform. This was exacerbated by thousands of negative user reviews and standardized system specs that had it running worse than the home consoles.
PC Gamer spotted the full statement that was posted by Warner Bros over on the community forums where the community manager, Yorick, explained that WB was sorry for the issues and that they are working hard to fix the problems...
The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.
Over on the Steam store at the moment the game is listed as no longer available for purchase, and that they are working on getting a fix out to address the problems for the PC version of Batman: Arkham Knight.
The game is still listed as being scheduled to arrive for SteamOS, Mac and Linux this fall, but in the interim Warner Bros will have to deal with the angry hordes who have become restless with PC ports for games that don't work on release.
Some users with Nvidia Maxwell cards and 16GB of RAM are claiming that the game works fine for them, but just about everyone with an AMD card are noting that Arkham Knight runs very poorly. The AMD issue was even acknowledged by Warner Bros Games, where they issued a response about how to gain decent performance on an AMD machine; the method involved turning the graphics down to their bare minimum, making it look worse than the home consoles and running it at 720p. Even then they noted that with a 30fps hard-lock the game still suffered from some loading issues and stuttering.
Many people have placed the blame on Iron Galaxy Games, a 12 person studio who was reportedly responsible for porting the game to PC and not Rocksteady Games, as detailed in a report by Shacknews.
Gamers have assumed that the team wasn't quite capable of handling the port and that's part of the reason why the PC version came out the way that it did.
Others have resigned to believe that this is still an apparent issue attached to Nvidia's illustrious but demanding GameWorks API, which has, in the past, proven to be detrimental to the performance of games, especially Project CARS and The Witcher 3.
For now, PC gamers who purchased Batman: Arkham Knight are being encouraged to seek refunds and those who have not purchased it won't be able to do so until Warner Bros works with the appropriate developers to get Arkham Knight fixed and running properly on PC.