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Shuhei Yoshida, the world wide studio boss for Sony Computer Entertainment, took to Twitter to answer fan questions like any good pro-consumer company would do, opposite of a certain other company. Some of the things he answered regarding the PS4 are definitely worth the read.
For instance, some users asked if the PS4's internal hard drive was upgradeable? What was Yoshida-san's response? Yes. It is upgradeable.
Others wanted to know if the PlayStation 4's multiplayer would still be free...sadly it is no longer free and requires the small fee of PlayStation Plus. On the upside, however, you can still access Netflix, Hulu and other streaming services without PlayStation Plus, with Yoshida-san acknowledging that anyone who owns a PS4 and has an internet connection can make use of the services, no fees required.
This is great news, opposite of the Xbox One's region restrictions, and it just compounds with the fact that the PS4 royally stomped on the Xbox One when they announced that there would be no disc-based DRM for the PS4.
If you want a full rundown of the features Shuhei Yoshida confirmed over Twitter, check out the full Twitter comments here.