Heads up: If you see an error message on your TV saying you'll lose Netflix on that device as of December 1, 2019, here's why that showed up and what you can do about it.
Here's what Netflix posted on its own Help Center site (opens in new tab):
That netflix.com/compatibledevices (opens in new tab) site lists Streaming Media Players, Smart TVs, Game Consoles, and Set-top Boxes where Netflix is still available.
What are some of the devices losing Netflix? Samsung posted a message (opens in new tab) to its customers, warning that some of its older models might start showing that Netflix error message:
Yes, as Samsung notes, you can still watch Netflix even on an older TV if you access Netflix through a different device like a game console.
According to Life Hacker, these Roku devices will also no longer support Netflix:
That's not a full list of affected devices, and so far it doesn't seem clear exactly how many devices will lose Netflix on December 1, 2019.
I have to say, it's interesting timing for this to happen, since Disney+ is arriving on the market as a major threat to Netflix as of November 12. And just a few weeks later, Netflix is potentially losing some customers if they can't figure out how to get Netflix another way. Not everyone is tech-savvy or interested in jumping through hoops to access a service that was previously easy to use.
Plus, this is on top of the whole #CancelNetflix movement from a couple of months ago, in reaction to recent popular series cancellations. Not to mention the whole Hollywood backlash to Netflix's potential new playback speed feature. That said, Netflix does have a lot of great originals worth subscribing to see, which is what it's banking on to save it from Disney+, Apple, HBO, Peacock, etc. It also has some key releases like Martin Scorsese's The Irishman, which is getting a very limited run in theaters before arriving on Netflix at the end of November.
Have you seen that Netflix error message pop up, or know someone who will be dealing with it? If so, can you share the device you use and how you are planning to access Netflix ... unless you are just dropping it?
Gina grew up in Massachusetts and California in her own version of The Parent Trap. She went to three different middle schools, four high schools, and three universities -- including half a year in Perth, Western Australia. She currently lives in a small town in Maine, the kind Stephen King regularly sets terrible things in, so this may be the last you hear from her.
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