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A lot of gamers pre-ordered Call of Duty: Infinite Warfare to gain access to the multiplayer beta that's taking place over this weekend and next weekend. However, the Infinite Warfare beta is having some serious issues and it has required Activision to address the problem.
According to Gamespot, the multiplayer beta test for the upcoming first-person shooter from Infinity Ward and Activisoin has been causing quite a few gamers problems. There are some matchmaking issues that people are running into, along with not being able to properly boot up the beta because it says that it's not installed.
Activision responded by Twitter saying that they were aware of the issue and linked some users to the FAQ for bug reporting. They didn't specifically say what the problem was; but if you check the support page it simply states that the people having issues with the Call of Duty: Infinite Warfare beta will likely encounter issues and abnormalities because it is a beta, and that they should expect connectivity issues as Infinity Ward and the other Activision studios work to iron out the bugs and glitches.
Most surprising, however, is that they are not offering in-game support for the beta, so whatever issues you encounter while attempting to boot up the Call of Duty: Infinite Warfare beta or issues you may encounter while in the beta, you're basically on your own until they fix the issues in the next beta that takes place between October 21st and October 24th.
This is usually the kind of thing one would expect from a beta test ahead of a game's launch, which is just a few weeks from now. However, Gamespot makes the observant point that the beta was part of the promised pre-order bonus for some gamers, with PS4 owners being able to get in on two beta tests ahead of the launch of Call of Duty: Infinite Warfare.
If you've already pre-ordered and set aside monetary conviction for an unreleased game in the hopes of participating in a promised beta, you may be disappointed to find that the beta is coming up short for some players; as they are either unable to connect, having issues with finding games through the matchmaking process or are having issues booting the game up.
This is obviously not a good look for Activision, because they've been trailing behind in mind-share all year long in the battle between brands. Call of Duty: Infinite Warfare has received a lot of negative gamer feedback, reaching into the millions, whereas Battlefield 1 has received lots of positive feedback, reaching into the tens of millions.
Having the beta get bungled in this way is not something they can afford to let them trip them up at this point, because Battlefield 1 is prepping for release and anyone who isn't able to get into the beta for Infinite Warfare might be inclined to forfeit their pre-order and take up allegiance with EA and DICE.
Xbox One owners will be able to join PS4 owners next week in the multiplayer beta, and we'll see if Activision can iron out the kinks by next week. Call of Duty: Infinite Warfare is due for release on November 4th.