If you've been emailed recently by someone claiming to be a Battlefield Heroes community manager, don't give them your account information. Today DICE warned players that it's a scam.
On the Heroes website, they provided a sample of the false email being sent out to various players of the multiplayer shooter:
It has come to our attention that you may be trying to sell or trade your Battlefield Heroes account. This is currently against the Terms of Service that you agreed to when you created your account. We have the right to terminate your account, and will if no action is taken to resolve this issue.
In order to verify that you are the true owner of the account, please provide some information about the account:
* The name your account is under
* Your date of birth
* The email associated with the account
* The password associated with the account
Please understand as we try to deter cheating and illegal activities within the Battlefield Heroes community. Your safety and privacy are one of our top concerns, right up there with you having fun playing your Heroes!
As you may have noticed while playing, our servers are a bit unstable at the moment but we are trying to resolve the issue as soon as possible. You may send your information to BFHeroesSupport@gmail.com.
EA Games Community Support
DICE points out that they'll never ask for your log-in details. Furthermore, if they wanted to contact you, they wouldn't use public email providers like Gmail.