World Of Warcraft, Hearthstone Hit By DDoS Attacks And ISP Issues

By Pete Haas 2014-03-31 17:27:47 discussion comments
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Blizzard's games are encountering problems throughout North America and Europe. These issues are preventing players from logging into the game altogether.

In Europe, hackers are causing problems with distributed denial-of-service (DDoS) attacks. The result is that every online game by the company has been disrupted.

"Diablo, World of Warcraft, StarCraft and Hearthstone players may be impacted by high latency and disconnections during their gaming experience that are the result of a series of DDoS attacks on certain European online services," the company said on the European tech support page. "Although Blizzard’s infrastructure isn’t targeted, the disruption effects rippled and have been felt by a portion of our players’ population."

"While we are closely monitoring the situation we wanted to thank you for your patience and apologise for any inconvenience this may cause."

The company didn't provide a timeline for a fix. They add, however, that you should keep an eye on their customer support Twitter. They'll post additional updates on the situation there.

The connections problems in North America apply to all games as well. However, Blizzard didn't mention whether hackers were involved. Furthermore, the North America problems are limited to one ISP: Cox Communications.



Blizzard made posts about the issue on the Diablo 3 and World of Warcraft forums. They're asking affected players to offer up some details: their city, state, traceroute to realm and pathping to realm.

It's never a good time for game servers to be down but this is an especially unfortunate time. There's a lot going on in Blizzard's world right now. Hearthstone is about to launch its first official season of ranked play. Diablo 3's expansion pack Reaper of Souls just launched a week ago.
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